Terms

Terms

SPEAROWORLD.COM TERMS

Payments
Delivery
Exchange Service
Complaints
Privacy Policy
Cookies
Payments

All prices are in Eur incl. your national VAT.

At SpearOworld you can pay with the with your credit cards trough: PayPal.com ( Paypal is a safe and secure online payment system)

Bank Transfer: Danske Bank 3409 11692370
By bank transfer sent commodities when the amount is passed onto SpearOworld.com account.

Do you want to pay with a gift card?
Your gift card number you enter in the “pay with gift certificates” under your name, address, phone no. When ordering, and we deduct it from your pay.

To shop at spearOworld you must be 18 years old and you are personally obligated to collected any national permits you need, to collect the items you buy on our webshop.

SPEAROWORLD SHIPPING AND DELIVERY

Delivery to Europe & Norway

Products in our American stock will be send in our weekly chain supply from the US and immediately forwarded from our package center, to your adresse or package shop.
Items in Spearoworld.com are in stock when you can put item in the basket, for immediate delivery,
unless the inventory report sold out. We will contact you if your order contains products only in our american stock.

Spearoworld ships goods by Post Denmark, GLS

Pick the GLS package shop, or a delievery at your address, please check that your adress is visible at google maps.
Items with GLS you can download in a GLS package shop near you.
You will receive an e-mail and SMS when the package is ready for pickup.
(Remember to type your shipment address correct  and type your mobile number and  the correct email address)

Post Denmark delivery from Eur 6,70
Items with Post Denmark sent with delivery.
If you choose to write in our message box, the package must be made, you should be aware of,
that you must have a signed agreement in advance with Post Denmark, on the package may be made and where.
Do you have this agreement, the packet down automatically asked whether it is applied to the package or not.
It is not possible to obtain free delivery with PostDK with handouts.

We have reservations for any. errors in our warehouse system and the holiday.

SpearOworld.com can not be held responsible for delays in PostDK and GLS.

Delivery to Norway, Greenland and the Faroe Islands

Spearoworld happy to send goods to Norway, Greenland and the Faroe Islands.
These three countries are not part of the EU. Non-Eu citizens do not pay Danish VAT.
In these countries may be subject to import duties and taxes,
and there are new rules on the purchase of goods from Eu countries (please even check your rules in your country).

Shipping cost to Norway, Greenland and the Faroe Islands are from Eur 14,30 – Depending on the size and weight of the package.

Returning Items:

You have 14 days to cancel the goods purchased in Spearoworld.com
However NOT discounted goods and special items ordered. Notice that items ordereed in our US storage will be considert a special item order.
By retunering you MUST send a copy of the invoice.
If you choose to cancel the purchase by not pick up your order in a package store / post office, will 12 € or 10% of the invoice value – will be offset against the return amount.
Unclaimed packages from abroad, the freight back to us, be offset against the return amount.

Return your item back at your own expense. The product must be securely packed so as not to destroy the packaging.
You are responsible for the goods until we have received the product.

NOTE:
You can lose your purchase amount, in whole or in part, if the product value is impaired because:

You have actually taken the goods in use.
If the seal is broken on a product as hygiene considerations are not suitable to be returned.
The packaging / labels are damaged or missing.
In order to receive the entire purchase amount return you must do the same as you can in a physical store.
You must try the product, but do not take it in actual use.
The reversal will be made on the payment card you used for your purchase.

Any claims on items you have bourght in our webshop Spearoworld.com/Neptonics.eu must be send to us by email. contact@spearoworld.com – mrk.: Claims

You can also fine send back your order with letter
but then you must be aware that you are responsible for that letter reaches us. Dansk Jagt & Fiskeri, Møllegade 26b, 8700 Horsens, Denmark.

You can buy return shipment here

Complaints

If you discover an error on your item at delivery, contact SpearOworld soon as possible.
You have 2 years warranty on defects and workmanship (not wear) on your products. Remember to save the invoice as your receipt.

Privacy Policy

By using SpearOworld.com website, you allow us to collect information, as described here.

SpearOworld.com collects and stores your personal information when you buy from us. We record the name, address, telephone number and e mail address.
We store this information in order to process the order for you.
Information provided to Dansebutikken.dk transmitted or sold in any way to third parties.
We do not store customer data encrypted. We do not transmit customer data encrypted.
We will never see your credit card information as all transactions conducted through Paypal or Nets.
On SpearOworld.com we collect information about the areas visited.
This data is collected for all users, not just the individual user.
We use third-party cookies by Google Analytics.

Cookies

On SpearOworld.com use cookies in order to optimize website and its functionality, thus making the visit as easy as possible for you.
Cookies are digital information packets that the website stores on your hard drive.
The cookie does not identify the individual user, but the user equipment, for example. PC, mobile phone, iPad etc.
Cookies are saved maximum of 360 days, then they are automatically deleted.
You can always delete cookies from your computer, how you do it depends on your browser.
In Internet Explorer 5.x delete cookies from the menu “Tools” -> “Internet Options” -> “Delete Cookies”.

Subject to misprints and sold goods
SpearOworld is a spearfishing company that sends goods from Denmark and you can always contact us trough email: contact@spearOworld.com (Please note your name, adresse and order number & email address/mobil nr.)